Turner & Townsend’s cost management tools had outgrown their origins as a core internal offering. The challenge was scaling them into a global enterprise suite for 12,000+ cost managers in 50 countries, expanding use cases and adapting to regional ways of working without breaking what people relied on every day.

I joined their agile teams to take that challenge on. I navigated complex data constraints from discovery through to high fidelity prototypes, delivering 20+ major features while keeping existing workflows intact, and evolved the design system to keep the whole product suite consistent.

These improvements supported operational efficiency gains across the business that contributed to £1.2B+ revenue growth.